Reference

Privacy Policy for your tracksino account

Lightning Roulette, Olympus Glory, Football Strike and Kabaddi Crash all sit behind one account, so this Privacy Policy explains what data we collect when you open that account…

Account dataUPI recordsCookie choicesSupport requests

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How our policy works in India

tracksino Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This Privacy Policy sets out how tracksino collects, uses, stores and shares your account data when you browse the lobby, open an account, use UPI, Paytm, PhonePe or Google Pay, contact support, or request a change to your details. We use your data to run account

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access, payment checks, security monitoring, fraud prevention, service messages, cookie settings and legal record keeping. Some checks depend on your location, device, payment route and account activity. If a feature, payment route or access point is limited by local law, we apply that limit only where
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local law requires it. We do not sell your account data. We share it only with service providers, payment processors, identity checks, security tools, legal advisers or public authorities when required by law or needed to operate your account.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT ROUTES

Three ways to ask about privacy

If you want to check what data sits on your account, correct a detail, ask about cookie use, or raise a privacy concern, contact us through the channel that matches your request.

Account privacy email Write to [email protected] for account data questions, correction requests, deletion requests where allowed, or concerns about how a record was used. We respond after matching the request to your account.

Live support chat Use chat from your account when you need help locating cookie settings, updating contact details, or checking a pending privacy request. Our team may move sensitive matters to email for identity checks.

Security contact path If you believe your login, device or wallet activity looks wrong, contact security through [email protected]. Share the time, device type and payment route involved, without sending passwords or OTP codes.

ACCOUNT CARE

Six privacy controls we use

Our privacy work sits inside daily account operations, not in a separate form kept away from the lobby.

Data we collect

We collect details you provide, such as name, phone, email, date of birth, address where needed, login records, device data, payment references and support messages. We use them for account access and required checks.

Cookie handling

Cookies help keep you signed in, remember language choices, protect sessions and measure page errors. You can adjust browser settings, though some account tools may not work correctly if essential cookies are blocked.

Payment records

UPI, Paytm, PhonePe and Google Pay activity creates transaction references, timestamps, amounts and status messages. We keep these records to reconcile your wallet, check disputes and meet legal record duties.

Security checks

We monitor login attempts, device changes, failed password entries and unusual wallet activity. These checks help us detect account misuse, protect your balance records and decide when extra verification is needed.

Retention approach

We keep data for as long as needed for account operation, legal duties, dispute handling, fraud prevention and audit purposes. When a record is no longer needed, we delete it or remove direct identifiers.

Change requests

You can ask us to correct, access or delete certain account data, subject to legal duties and security checks. Some records, such as transaction logs, may need to remain for compliance or dispute reasons.

Seven privacy questions answered

These answers explain the common privacy choices you may have after opening an account, paying through Indian methods, using cookies, or contacting us. They do not replace the full Privacy Policy, but they show how the policy applies in everyday account situations. If your question involves a specific transaction, login or support case, contact us with your registered details.

We collect details needed to create and run your account, including contact details, login records, device data, payment references and support messages. We may also collect verification records where required by law or security checks.

Payment records help us match deposits, process withdrawals, handle disputes and maintain legal transaction logs. These records usually include reference numbers, status messages, timestamps and amounts, not your private banking password or OTP.

Yes, you can request access to account data linked to your profile. We may verify your identity first, narrow the request if it is too broad, and remove data that belongs to another person.

You can ask support to correct account details that are inaccurate. For sensitive changes, we may request verification so that the update is made by you and not by another person using your device.

Cookies keep sessions active, remember basic choices and help us detect page errors or unsafe login patterns. You can change browser settings, but blocking essential cookies may affect sign-in and wallet access.

We share data only when needed for payment processing, verification, security tools, support systems, legal advice, business operations or lawful requests. We do not sell your account data to outside advertisers.

Access and eligibility depend on local law and are available where local law permits. If a region, payment route or account feature requires extra checks, we use the data needed to apply those rules.

Privacy Policy for your tracksino account

Three ways to ask about privacy

Six privacy controls we use

Data we collect

Cookie handling

Payment records

Security checks

Retention approach

Change requests

Seven privacy questions answered

01 What account data does tracksino collect?

02 Why do you keep UPI, Paytm and PhonePe records?

03 Can I ask for a copy of my data?

04 Can I correct my name, phone or email?

05 How do cookies affect my account?

06 When do you share my data?

07 How do local law and eligibility affect privacy?

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